Terms and Conditions

These Terms and Conditions (“Terms”) are a contract between you and VEKHAT Ltd. (“we”, “us”), the operator of Studioflow. They apply to the website and app at campaign-sync-up.lovable.app and to any connected tools we provide, such as the MCP connection for Claude (together, the “Service”).

Company

VEKHAT Ltd.

UIC (ЕИК)

207661725

Registered address

255, entr. A, fl. 1, apt. 1, Triaditsa District, Sofia 1404, Bulgaria

Email

tanchev@mywebcore.com

Phone

+359 888 868 617

By creating an account or using the Service, you accept these Terms. If you do not accept them, please don’t use the Service. Our Privacy Policy explains how we handle personal data.

Studioflow helps creators run brand deals with video editors. Creators can track campaigns and video deadlines, review drafts with time-stamped notes, record brand sign-off and keep a record of what they owe editors. Editors can see their assigned work, notes and payment records.

Studioflow is a tool for organising work. It is not a marketplace, an agency or a payment service. In particular:

• We are not a party to any agreement between creators, editors and brands, and we don’t guarantee that anyone will deliver work, approve it or pay for it.
• Payment amounts and statuses in Studioflow are records you enter. We do not move money, hold funds or collect payment details. You make and receive payments outside the Service.
• Demo data shown in the Service is illustrative only.

Studioflow has a Free plan and paid Premium and Influencer plans for creators. Editor accounts are always free. See “Plans and payment” below.

• You must be at least 16 to use the Service. If you are under 18, you confirm that a parent or legal guardian agrees to you using it.
• Give accurate information when you sign up and keep it up to date. Use an email address you control.
• Keep your password secret. You are responsible for activity in your account unless it happens because of our fault. Tell us straight away at tanchev@mywebcore.com if you think someone else has accessed it.
• If you use the Service for a business, you confirm you are allowed to accept these Terms on its behalf.

• Plans. The features, limits and prices of each plan are shown on the Pricing page and before you pay. You can move between paid plans at any time; moving up is charged pro rata straight away, moving down is credited against your next invoice. Any VAT or sales tax is shown at checkout.
• Billing. Paid plans are paid in advance, monthly or yearly, through our payment provider Stripe. It renews automatically at the end of each period until you cancel.
• Free trial. New subscribers may get a free trial, once per account. A card is required. Unless you cancel before the trial ends, the first payment is taken when it ends.
• Cancelling. You can cancel any time in Settings → Billing. Your plan then stays active until the end of the period you paid for and does not renew. Payments are not refunded for part of a period, except where the law requires otherwise.
• Right of withdrawal. If you are a consumer in the EU, you may withdraw from a new paid subscription within 14 days of the first payment. Because your plan starts straight away at your request, you pay only for the days you used it before withdrawing. Email us to withdraw.
• Moving to Free. When a paid plan ends, nothing you created is deleted. Free plan limits then apply to adding new campaigns and editors, and paid features stop.
• Failed payments. If a renewal payment fails, Stripe retries it for a few days. If it still fails, the subscription ends and your account moves to Free.
• Price changes. We will tell you at least 30 days before a price change affects your subscription. It applies from your next renewal, and you can cancel before then.
• Promo codes can be used once per account, can’t be combined with other discounts, have no cash value and may expire.
• Referrals. Creators can invite other creators with a personal link. The rewards and conditions are shown in Settings → Invite creators. Rewards are only for genuine new customers: we may withhold or reverse them for self-referrals, duplicate accounts, refunded payments or other abuse.

You keep all rights to what you add to the Service: campaign details, notes, links, brand kits and anything else (“Your Content”). We don’t claim ownership of it.

You give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, display and transmit Your Content only as needed to run the Service for you and the people you share it with. This licence ends when Your Content is deleted from the Service, except for copies in backups, which are overwritten on a regular cycle.

You are responsible for Your Content. You confirm that:

• you have the right to add it and to share it with the people in your workspace, including any brand materials, videos or information covered by an agreement with a brand;
• where it includes other people’s personal data, such as an editor’s email address, you are allowed to share it with us for this purpose;
• it does not break the law or anyone else’s rights.

Draft videos you link from Google Drive, Dropbox or other hosts stay on those services and are subject to their terms. You control who can open those links.

You agree not to:

• use the Service for anything unlawful, fraudulent or misleading;
• upload or link content that is illegal, infringes intellectual property, or is abusive, hateful or sexually explicit;
• access another person’s account or data without permission, or try to get around the Service’s security or access controls;
• probe, scan or test the Service for vulnerabilities without our written permission;
• overload or disrupt the Service, or access it by automated means other than the tools we provide, such as the MCP connection;
• send spam or unwanted invitations;
• copy, resell or reverse-engineer the Service, except where the law allows it.

The Service works with services we don’t control, including Google (sign-in and Drive), Dropbox, Instagram, TikTok, YouTube and Claude by Anthropic. Your use of them is governed by their own terms and privacy policies. We are not responsible for them, and they may change or stop working with the Service at any time.

The Service, including its software, design, text and the Studioflow name and logo, belongs to us or our licensors and is protected by law. We give you a personal, non-exclusive, non-transferable right to use the Service under these Terms. If you send us feedback or suggestions, we may use them without any obligation to you.

We work to keep the Service running and your data safe, but we can’t promise it will always be available or free of errors. We may change, add or remove features. If we plan to stop the Service altogether, we will give you at least 30 days’ notice so you can export your data. Keep your own copies of anything important; CSV exports are available for payments and review notes.

You can stop using the Service at any time and ask us to delete your account by emailing tanchev@mywebcore.com from the address on your account.

We may suspend or close your account if you seriously or repeatedly break these Terms, if the law requires it, or to protect the Service or other users. Where we reasonably can, we will tell you first, explain why and give you a chance to fix the problem and export your data.

Sections that by their nature should continue after your account ends, such as liability and governing law, will continue to apply.

The Service is provided “as is” and “as available”. To the extent the law allows, we give no warranties beyond those set out in these Terms.

To the extent the law allows, we are not liable for:

• disputes between creators, editors and brands, including unpaid fees, missed deadlines or rejected work;
• loss of profit, revenue, business or brand deals;
• content hosted on third-party services, or those services being unavailable;
• losses you could have avoided by following these Terms or keeping your own copies.

Our total liability to you for all claims is limited to the greater of EUR 100 and the amount you paid us in the 12 months before the claim.

Nothing in these Terms limits or excludes liability for damage caused intentionally or through gross negligence, for death or personal injury, or any other liability that cannot be limited under applicable law. If you are a consumer, you keep all rights that consumer protection law gives you and that cannot be waived by contract.

If you use the Service for business purposes, you agree to cover reasonable losses and costs we suffer because of a claim that Your Content, or your use of the Service in breach of these Terms, infringes someone else’s rights or breaks the law. This does not apply to consumers.

We may update these Terms, for example to reflect new features or changes in the law. We will update the date at the top of this page and, for significant changes, tell you by email or in the app at least 15 days before they take effect. If you don’t agree to the new Terms, you can close your account before they take effect. If you keep using the Service after that, the new Terms apply.

These Terms are governed by the laws of the Republic of Bulgaria. Any dispute will be heard by the competent courts in Sofia, Bulgaria.

If you are a consumer living in the EU, you also keep the protection of the mandatory laws of your country of residence and may bring a claim in the courts where you live. Consumers in Bulgaria may also refer a dispute to the conciliation committees of the Commission for Consumer Protection (Комисия за защита на потребителите, kzp.bg).

Please contact us first at tanchev@mywebcore.com. Most issues can be solved quickly that way.

• If any part of these Terms is found invalid, the rest remains in force.
• If we don’t enforce a right straight away, we have not given it up.
• We may transfer our rights and obligations under these Terms to a company that takes over the Service. We will tell you, and your rights will not be reduced. You may not transfer your account without our written agreement.
• These Terms and our Privacy Policy are the whole agreement between you and us about the Service. If there is a conflict between an English version and any translation, the English version applies, unless the law requires otherwise.

Questions about these Terms? Contact us:

Company

VEKHAT Ltd.

UIC (ЕИК)

207661725

Registered address

255, entr. A, fl. 1, apt. 1, Triaditsa District, Sofia 1404, Bulgaria

Email

tanchev@mywebcore.com

Phone

+359 888 868 617